Privacy policy
Last updated: 2 March 2026
1. Introduction
PAU ("Personal Assistant for yoU") is committed to protecting the privacy of its users. This privacy policy describes the data we collect, how we use it and the rights you have.
2. Data collected
As part of the operation of the service, we collect the following data:
2.1 Identification data
- First and last name (if provided voluntarily)
- Email address
- WhatsApp phone number
- Instagram username
2.2 Conversation data
- Messages exchanged with PAU (text)
- Memories and preferences derived from your conversations
2.3 Technical data
- Communication channel used (WhatsApp, Instagram, email)
- Message timestamps
3. Use of data
Your data is used exclusively to:
- Provide and improve the PAU personal assistant service
- Personalise responses based on your context and preferences
- Maintain conversation continuity across different channels
Important: We never sell your data to third parties. Your data is not used for advertising purposes.
4. Data sharing
Your data may be shared with the following technical providers, strictly for the purpose of operating the service:
- Google (Gemini API): AI-powered message processing
- Meta (WhatsApp Business API / Instagram API): message delivery
- Mailgun: sending and receiving emails
- Railway: infrastructure hosting
5. Data retention
Your data is retained for as long as your account is active. You may request deletion of your data at any time (see Data deletion).
6. Security
We implement technical and organisational measures to protect your data:
- Encrypted communications (HTTPS / TLS)
- Authentication-protected database
- Restricted data access
7. Your rights
In accordance with GDPR and applicable regulations, you have the following rights:
- Right of access: know what data we hold about you
- Right to rectification: correct inaccurate data
- Right to erasure: request deletion of your data
- Right to portability: receive your data in a structured format
- Right to object: object to the processing of your data
To exercise any of these rights, send a message to PAU requesting the deletion of your data, or contact us at the address below.
8. Contact
For any questions regarding this privacy policy, you can contact us:
- By email: contact@my-pau.com
9. Changes
We reserve the right to modify this privacy policy. Any changes will be published on this page with an updated date.